If approached wisely, enterprise social networks can enable us to create and sustain connections. They facilitate the connections of people, places and communities. They ease collaboration across departments and geographies.Many organisations are rolling out ESNs, hoping that their workforces will collaborate, become more productive and create great value. Many, however, haven’t done their homework properly before switching on their solutions.
The “build and they will come” approach is still prevalent in many organisations.
Often, the real purpose of launching an ESN has not been considered (“collaborating” in itself doesn’t mean anything if it hasn’t been determined what the collaborators should be collaborating on…) – and little thought is being given to how and by whom the installation should be managed after launch.
So amidst all the hype are concerns – often very real ones. I see the value, but is this the right thing for my company? And if it is, how do I get it right? While an ESN can deliver huge benefits, it is not the answer to every communication challenge. Therefore: question the value before you dive in.
At the Collaboration & Community Management conference track you will learn how to deal with all the above-mentioned hurdles on the road to succeeding with Enterprise Social Networks.
The Collaboration & Community Management track is moderated by Jed Cawthorne (CA)
8:00 am – 9:00 am
Breakfast & registration
9:00 am – 9:15 am
Conference opening with Lau Hesselbæk Andreasen (DK), J. Boye
9:15 am – 10:00 am
Speaker: Steven Pemberton (NL), CWI
10:30 am – 12:00 pm
Speaker: Susan Hanley (USA)
12:00 pm – 1:00 pm
1:00 pm – 1:45 pm
Speaker: Lindsay Forcino (USA), Ricoh
2:00 pm – 3:00 pm
3:15 pm – 4:00 pm
Speaker: Owen Runnals (USA), General Networks
4:15 pm – 5:00 pm
Speaker: Amy Dolzine (USA), EY
5:15 pm – 6:15 pm
6:30 pm –